Account

Delete Your Account

Last updated: July 20, 2026

This page explains how to delete your SunPlanner account and what happens when you do. It applies only if you've signed in with Google. SunPlanner works fully without ever signing in, and there's no account to delete if you haven't.

1. Cancel your subscription first, if you have one

2. Delete in the app (the fastest way)

Open SunPlanner, then go to Settings > Account > Delete account. Confirm when asked. This is the recommended path if you can still sign in.

3. Can't sign in? Email us instead

If you've lost access to your account and can't use the in-app path, email us at the address in section 6 from the same Google address that's linked to your SunPlanner account. We'll reply to confirm it's really you before completing the deletion, which keeps someone else from requesting your account's deletion on your behalf. If you email from an address that isn't linked to an account, or you've never signed in at all, there's no account for us to delete; SunPlanner works without one.

4. What gets deleted

• Your account identity (stored with our backend provider, Supabase).
• Your customer record with our subscription-management provider, RevenueCat.

5. What is NOT deleted

• A one-way hash of your linked Google account, kept for fraud prevention. We keep a cryptographic hash (not your actual Google identity, and not reversible back to it) so the same person can't repeatedly claim free-trial or promotional offers by deleting and recreating an account. It isn't usable to identify you and isn't linked to anything else.
• Data saved only on your device. Your equipment specs, calibration data, and production history were never uploaded to us, so account deletion doesn't touch them. Clear the app's storage or uninstall SunPlanner to remove those yourself.
• An active subscription. Deleting your account does not cancel billing. See section 1.

6. Questions

See also our full Privacy Policy.